Frequently Asked Questions
What time and day can you come to clean my carpets?
We work 7 days a week, so we adjust to your schedule. No extra charges for weekend or bank holidays appointments. You choose the hour of the appointment too. We are fully flexible
What is the drying time?
Your carpets and upholstery will dry naturally during the day. Usually within 2-4 hours.
Will you remove all stains?
Some stains are permanent so we can’t make any promise that we can remove all of them. We get better results if nobody before us tried to remove the stains.
Will you move my furniture while cleaning carpets?
Our technicians will move any furniture/objects that doesnt require more tahn one person
Do I need to be at home while you clean up my house?
This is your choice. You can provide us a key, or leave it in safe place / with the neighbour.
How often should I have my carpets cleaned?
Most manufacturers recommend cleaning carpets every 12-18 months.
Are chemicals which you use safe?
We use environmentally safe, completely non toxic products, which are safe for people, children and pets.
Can you clean the office after 10pm?
Yes, we adjust to your schedule and needs.
Do you have any additional questions? Just call our freephone 0800 99 035 77 or send an e-mail firstname.lastname@example.org